Terms of Service

Last updated: October 14, 2026

These Terms of Service (“Terms”) govern your use of zipleo.com and any related pages, forms and communications (the “Site”), and the marketing, lead generation and software services we provide (the “Services”). ZipLeo is operated by Right Lime LLP (“ZipLeo”, “we”, “us”). By using the Site or Services, you agree to these Terms. If you do not agree, please do not use them.

1. Who Can Use the Services

The Services are intended for businesses. You must be at least 18 years old and have authority to act on behalf of the business you represent.

2. Our Services

ZipLeo provides marketing, advertising, lead generation and customer communication services and tools for home service businesses. Services may include websites, advertising management, lead delivery, review requests, messaging tools and related support.

Information on the Site describes our Services in general terms and may change at any time. It is not an offer or a contract.

3. Service Agreements, Pricing and Guarantees

The scope, pricing, billing, term, cancellation rights and any guarantee or performance commitment for your Services are set out in your proposal, order form or service agreement (your “Service Agreement”). Offers and pricing may change over time, and only the terms in your Service Agreement apply to you. If these Terms conflict with your Service Agreement, the Service Agreement controls.

4. No Guarantee of Results

Advertising and marketing results depend on many factors outside our control, including your market, competition, pricing, reputation, responsiveness and the policies of third-party platforms. Unless your Service Agreement says otherwise, we do not guarantee any particular number of leads, calls, jobs, rankings, revenue or return on investment. Any examples, case studies or estimates (including those produced by tools on the Site) are illustrative only.

5. Your Responsibilities

You agree to:

• provide accurate information and keep it up to date;
• follow up on leads and inquiries in a timely, lawful and professional manner;
• hold any licences, insurance and permits required for the services you offer;
• comply with laws that apply to your business, including consumer protection, advertising, privacy, telemarketing and text-messaging laws; and
• not use the Site or Services for anything unlawful, misleading, abusive, or that interferes with their operation or security.

6. Third-Party Platforms

The Services may rely on third-party platforms such as Google, Meta, CRM, telephony and messaging providers. Your use of those platforms is subject to their own terms and policies. We are not responsible for their availability, policy decisions, account suspensions or changes, and we may need to adjust the Services to comply with them.

7. Intellectual Property

The Site and our materials, software, templates, branding and content are owned by ZipLeo or its licensors and are protected by intellectual property laws. You may not copy, resell, reverse engineer or create derivative works from them without our written permission. Ownership of deliverables created for you, such as websites or ad accounts, is set out in your Service Agreement.

8. Confidentiality

Each party will keep confidential any non-public business information received from the other and use it only to perform or receive the Services, except where disclosure is required by law.

9. Disclaimers

The Site and Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, ZipLeo and its partners, employees, agents and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity. Our total liability for any claim relating to the Site or Services is limited to the amount you paid us for the Services in the three (3) months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Indemnity

You agree to indemnify and hold ZipLeo harmless from claims, losses and expenses arising from your business operations, your breach of these Terms, or your violation of any law or third-party right.

12. Suspension and Termination

We may suspend or end access to the Site or Services if you breach these Terms or your Service Agreement, if required by law or a third-party platform, or to protect the Services or other users. Termination of a paid Service is otherwise handled under your Service Agreement and our Cancellation & Refund Policy.

13. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above shows when they last changed. Continued use of the Site or Services after an update means you accept the revised Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which Right Lime LLP is registered, without regard to conflict-of-law rules, unless your Service Agreement specifies otherwise.

15. Contact

Questions about these Terms can be sent through the contact form.